| Membership & Volunteer Services |
| Title | Name | Phone | Email |
| Team Lead-Membership Retention | Jennifer Runion | 704-731-6596 | Email |
| Retention Membership Specialist | Seivelle Boayue | 704-731-6522 | Email |
| Retention Membership Specialist | Amanda Keys | 704-731-6572 | Email |
| Retention Membership Specialist | Beverly Nazloo | 704-731-6546 | Email |
| Retention Membership Specialist | Shari Williams | 704-731-6524 | Email |
| Retention Membership Specialist | Chassity Wickware | 704-731-6548 | Email |
| Team Lead - Membership Recruitment | Redia Baxter | 704-731-6506 | Email |
| Recruitment Membership Specialist | Tiffany Bryant-Jackson | 704-731-6534 | Email |
| Recruitment Membership Specialist | Brittney Riddick | 704-731-6540 | Email |
| Recruitment Membership Specialist | Dana Spivey | 704-731-6576 | Email |
| Team Lead - Volunteerism | Melanie Miller | 704-731-6554 | Email |
Volunteerism Specialist (adult recruitment in Mecklenburg and York Counties) | Jacqueline Flowers | 704-731-6558 | Email |
Volunteerism Specialist (adult recruitment in Anson, Cabarrus, Montgomery, Rowan, Stanly and Union Counties) | Elena Klund | 704-731-6568 | Email |
| Customer Service Specialist-Training | Heidi Brown | 704-731-6516 | Email |
| Outreach Team Lead | Eren Tataragasi | 704-731-6518 | Email |
Director of Volunteer Services Bronze/Silver/Gold | Wanda Moonie | 704-731-6580 | Email |
Program Specialist Healthy Living & Environmental Leadership | Megan Anderson | 704-731-6604 | Email |
Program Specialist STEM | Lauren Calleo | 704-731-6584 | Email |
| Team Lead-Customer Service-Registration | Anne Kelley | 704-731-6550 | Email |
| Customer Service Specialist-Program | Angela Johnson | 704-731-6504 | Email |
| Customer Service Specialist-Reservations | Amy Swindler | 704-731-6574 | Email |