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Working Together to Keep Our Hornets’ Nest Community Healthy


Girl Scouts, Hornets’ Nest Council’s top priority is the safety and wellbeing of our girls, volunteers, families and staff.  Therefore, as a precautionary measure, we are suspending activities until April 30, 2020 while we closely monitor the impact of COVID-19 on our community. 

We will be canceling all GSHNC Council Sponsored programs, events, and encampments effective immediately. Additionally, as of Monday, March 16, the GSHNC Office and Girl Scout Shop will be closed to the public, but we will be maintaining business operations and our Council staff will remain available to help support your operations. 

Please see the most frequently asked questions below and as you have further questions, please email, where staff will typically be able to respond quickly. You can also call at 704-731-6500.  


Program FAQs

Will you be canceling any programs? Will we receive refunds?

Girl Scouts, Hornets’ Nest Council-coordinated programs beginning on March 13, 2020 will be rescheduled or postponed as possible, and canceled if not, through April 30, 2020.  A complete refund will be given for programs cancelled by GSHNC (please see our Activities page for the most up to date information about programs). 

Will you be requiring Service Units and Troops to cancel locally coordinated programs and events?

Girl Scouts, Hornets’ Nest Council recommends all Service Units and Troops cancel meetings, events, programs and encampments for the short term in support of public health. Our current recommendation is to reschedule or postpone activities to be hosted after April 30, 2020.  

For questions about specific Service Unit events, please reach out to Service Unit leadership. Questions about specific Troop-related activities (including Troop coordinated travel, regular Troop meetings, etc.) should be directed to your Troop Leader.

What about summer & day camp?

At this time, we anticipate a full summer schedule at both our Dale Earnhardt Environmental Leadership Campus at Oak Springs and our GSHNC Service Center.  We will be closely monitoring the COVID-19 updates from the CDC and local health authorities as well as the ACA and other camp-related subject matter expert sources to ensure the safety of our Girl Scouts at camp. 

As determined in conjunction with Service Unit Leadership, we plan to postpone, reschedule or cancel as needed events at our Council- owned properties including Service Unit level encampments to be hosted through April 30, 2020.

What about 3rd Party Events offered to Girl Scouts?

Program Partners who offer events and programs for Girl Scout members (like Discovery Place, First AID/CPR, Anne Springs Close Greenway) are able to determine their own cancellation and refund policy. We have suggested to these organizations that we postpone or reschedule planned Girl Scout activities, and encourage registrants to reach out directly to the hosting organization to inquire about their cancellation terms and policies. Girl Scouts, Hornets’ Nest Council cannot issue refunds for 3rd Party Events or Programming. We apologize for the inconvenience.

Will the Council Service Center and Store be open?

Beginning Monday, March 16, the Council Service Center and Store will be closed to the public, but we will be maintaining business operations and our Council staff will remain available to help support your operations. 

What about Council-owned property rentals?

For the short term, we will be suspending all Property Rentals.  This includes the Dale Earnhardt Environmental Leadership Campus at Oak Springs, Camp Holly Hut and the POD Village at our Service Center.   If you have a current reservation between now and April 30, 2020, you will be refunded for your rental.  

Will you be canceling programs after April 30, 2020?

We will continue to reassess this date, extensions and further cancelations may be necessary, based on the latest public health information.   Please continue to check here for future COVID-19 related updates and our Activities page for the latest program information.  


Travel FAQs

Will you be canceling upcoming travel opportunities?

GSHNC is working to reschedule, postpone or cancel Council coordinated trips occurring now until April 30 to ensure comfort and safety of girls and chaperones.

GSHNC is recommending that Service Units and Troops also consider rescheduling or canceling trips for the short term.  Please monitor the updates the CDC, U.S. Department of State, and state/local authorities are providing. Look at all travel advisories and health department notifications for destinations. If utilizing a third party for travel planning, consult with them regarding cancellation, insurance, refund or credit inquiries. For any trip that does proceed, ensure to take every suggested precaution recommended by the CDC and U.S. Department of State in conjunction with all of the Travel/Trip guidelines in Safety Activity Checkpoints. Troop Leaders should have girl safety top of mind and engage them and their parents/caregivers in the decision making.

Important: please note that girls traveling to any international location identified by the U.S. Department of State as “Level 4 – Do Not Travel” is never allowed. New in this situation is that if there is any girl travel scheduled in the next 60 days to a U.S. Department of State Level 3 location due to COVID-19 risk, the trip should immediately be cancelled or re-routed. New guidance also prohibits travel to Europe and advises against cruises and long air travel.


Additional Resources

How can girls and volunteers best help prevent the spread of COVID-19?

The same steps that prevent the spread of seasonal flu viruses can help prevent the spread of COVID-19. We encourage volunteers to enforce proper hand washing techniques at troop meetings and events. For the safety and protection of our Girl Scout community, please stay home and encourage others to do the same if you experience symptoms of the flu such as the fever, cough, and/or respiratory distress.

Additionally, this post on How to Talk to Your Kids about Coronavirus from Girl Scouts, USA, can be a resource to help minimize stress and worry in your Girl Scout’s life. 

If girls cannot attend troop meetings, what resources or technology can I use to keep Girl Scouts engaged and enjoying Girl Scout activities and fellowship during this challenging situation?

The opportunity to participate in “normal” activities and engage with one another will continue to be very important for girls, especially during this time of uncertainty for them. To keep girls actively engaged, consider creating take-home packets, choose a badge, Journey or patch program to work on individually then host group discussion/sharing video conferences, find a Facebook Live event to attend together, etc.

You can also consider hosting online or virtual meetings. Though we cannot endorse or support specific online meeting tools for your use, there are various tools to check into for virtual meetings and/or perhaps further engaging with council activities and other troops. We encourage troop co-leaders to look at these and alternative options and discuss with parents and girls to determine what the best solution is for your troop’s needs. *Make sure your girls complete the  Internet Safety Pledge and have parent/caregiver consent.

See below for a list of free and low-cost tools that could be useful to you. We encourage troop leaders to look at these and alternative options and discuss with parents and girls to determine what the best solution is for your troop’s needs. 

Video and Audio-Conferencing Tools with free versions 

While all of these options have a free version, please note you may be prompted to consider their upgraded versions for a subscription fee.

  • Zoom - FAQ
    • Note: Meetings durations maximum of 40 minutes in free version
  • Skype - Support
    • Note: Up to 10 participants free
  • Webex – Help Center
    • Note: Limited file and content sharing in free version

Chat and Collaboration Tools with free versions


General Information

This page will be continually updated with additional questions and guidance as the situation changes in our footprint. Please check back regularly for updates.

This page was last updated on March 13, 2020.