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Privacy Policy

Welcome to the official website of Girl Scouts, Hornets’ Nest Council (GSHNC). This website is owned and operated by Girl Scouts, Hornets’ Nest Council, a 501(c)(3) non-profit organization headquartered in Charlotte, NC.

Our Commitment to Privacy
Girl Scouts, Hornets’ Nest Council is committed to protecting the privacy of our visitors. This privacy policy discloses how we collect, protect and use information you provide online, as well as how we protect children's privacy. By using pages on our site, you are accepting the practices described in this Privacy Policy. If our policy changes, we will let you know by posting changes here. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected.

Information We Collect
Girl Scouts, Hornets’ Nest Council uses its best efforts to respect and protect the privacy and personal information of our online visitors. We do not collect personally identifiable information from individuals, unless they provide it voluntarily and knowingly. This means we do not require you to register or provide information to view our site. To process online transactions, we do collect identifiable data including names, addresses, zip/postal codes, email addresses, etc. when voluntarily submitted by a customer. This information is used solely by GSHNC in the internal operations of our site. We do not sell information to third parties and will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share; (ii) sharing the information is necessary to process a credit card transaction, or (iii) we are required to share by law.

Children's Policy
COPPA (Children's Online Privacy Protection Act) was established to promote safe internet usage by children. The Girl Scouts, Hornets’ Nest Council website uses its best efforts to comply with the COPPA guidelines on data collection, particularly from children. We encourage you to read more about COPPA.

Use of Cookies
Visitors should be aware that non-personal information and data may be automatically collected by GSHNC’s site through the use of “cookies.” "Cookies" are small data files placed on your computer by our site, used by your browser. Cookies enable us to track features and content you like best to provide online shopping or donations. Cookies may be used to store information about the parts of our site you visit to help you navigate our site more easily. Most browsers are initially set to accept cookies. If you wish, you can set your browser to refuse cookies and will be able to use most areas of our website.

Credit Card Safety
Protecting the safety of your credit card information is important, so we use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the industry standard in internet encryption technology, which is a highly sophisticated method of scrambling data as it travels from your computer to our website servers. Your credit card number is encrypted when you place an order and when a transfer is made to participating merchants. GSHNC limits access to personal information to employees with a specific need for this information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. If you are under 18, you need parent/guardian permission to use a credit card to make purchases online.

Links to other Websites and Services
This site may be linked to other sites and services that are not maintained by GSHNC. These websites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked websites and provide links solely for the convenience of our visitors.

Internal Security
The safety and security of your online experience is of utmost concern. We ensure appropriate physical, electronic, and managerial procedures are in place to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.


How to Contact Us
If you have any questions about our Privacy Policy, please contact us at:

Girl Scouts, Hornets' Nest Council
7007 Idlewild Road
Charlotte, North Carolina 28212
Phone: 704.731.6500
Toll Free: 1.800.868.0528