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It's cookie time! Now let's put all of your prepping to use. Follow these steps for a successful cookie season! 

Cookie Tech Portal

Introducing Cookie Tech Portal, a single sign on platform for all Little Brownie Baker’s volunteer online systems.

  • To access Little Brownie online systems, like VIP eTraining and eBudde, please follow the steps listed below to create a password for the Cookie Tech Portal.
  • The link you were emailed is unique to you and expires in 7 days.  If you missed the 7 day window, use the “Forgot Email” link on the Cookie Tech Portal login page. 
  • If you have already logged into VIP eTraining, you have completed your Cookie Tech Portal set-up, so you can skip this step. 
  • Attached are step by step instructions on setting up your password for the Cookie Tech Portal.

Use the Cookie Tech Portal to access:

  • eBudde - Track all cookie inventory, sales, payments and reports, reserve cookie booths, manage pick-ups, place girl rewards orders and more.
  • eBudde App - Place orders, watch training videos and find eBudde help all on your mobile device. Learn more and download the app at
  • VIP eTraining - Complete Cookie Training through interactive videos and quizzes.
  • Digital Cookie - Digital Cookie allows girls to create customized websites and send emails to people they know, asking them to buy cookies. Customers place online orders and can elect to have them shipped directly.
  • - Check out the baker’s website for exciting girl activities, booth ideas, recipes and the latest cookie news.
  • Girl Scouts Built By Me Cookie Planner - Plan a cookie season just right for you and the girls. With a few clicks, you can create your custom plan with this online tool, complete with fun learning activities.
Digital Cookie
Starting Order Calculator
Initial Order

Initial order is the first phase of the cookie program when girls submit pre-orders from the cookie order card and Digital Cookie.

  1. Cookie Order Cards must be submitted to the Troop Cookie Manager (TCM) by January 15. Please ensure the math is correct. 
  2. Log into eBudde to input cookie preorders. 
  3. Enters girls' orders in the "Initial Order" tab 
  4. All Digial Cookie girl delivery orders placed before January 15 will automatically be added to the Girls' Initial Order in eBudde. 
  5. Submit initial order rewards in the "Rewards" tab
    • If opting out of rewards, select the "Setting" tab.
      • All parents & girls must agree.
      • Only Cadette, Senior and Ambassador girls can opt out of rewards.
      • Earn an additional $.05 per package.
  6. Select delivery time and location in "Delivery" tab.
Cookie Pick-Up

Cookie Pick-Up is when all troops from all Service Units, except Anson and Montgomery, will pick up their initial order cookies from the following cookie pick-up locations on Janury 24-25. 

Sunday, January 24 at the Whitehall Corporate Center
3600 Arco Corporate Drive, Charlotte, NC 28273 in southwest Charlotte
Pick-Up Map Here

Monday, Jaunary 25 at the zMax Dragway
6570 Bruton Smith Blvd, Concord, NC 28027
Pick-Up Map Here

NEW! Cookie Pick-Up also available at locations in Anson, Montgomery, Stanly, and Union counties for these troops. Selection available in eBudde.

Remember: You choose the day, time and location via eBudde. Get your cookies earlier or at a more convenient time. 

New contactless Cookie Pick-Up instructions coming soon! 

Cookies by the Carload

Car Type Cases
Compact 23
Hatchback 30
Mid-Size Sedan  35
SUV 60
Station Wagon 75
Mini Van (Seats In)  75
Pick Up Truck 100
Cargo Van (Seats In)  200

Please refer to your delivery confirmation to determine the number and/or size of vehicles needed. The amounts are figured with the vehicle empty, using all space except the driver’s seat. We recommend the use of heavy cardboard or plywood as a divider between the driver and the cookies when cases are stacked higher than the back of the driver’s seat. 

Cookie Booth

Cookie Booth Sign-Up & Management
There are 2 ways your troop can have a booth. 

  1. Sign up to have a booth at one of our Council or Service Unit sponsored locations.
  2. Use your contacts to set up your own booth and list in eBudde’s “Booth Scheduler.”

eBudde Booth Scheduler opens Saturday, January 11 at 9 am. Be sure to promptly request your booth(s) once the system is open.

Mall Booths

SouthPark Mall

Concord Mills

Regional Mall Etiquette and Guidelines Agreement

2021 Guidelines and Resources

2021 Updated Booth Guidelines

Virtual Cookie Booth Guide

Drive Thru and Curbside Booths Guide


No Contact Deliveries Guide

Walmart/Sam's Club Cookie Booth Etiquette and Guidelines Agreement

Cookies for a Cause
Cookies for a Cause is Girl Scouts, Hornets' Nest council's donation program committed to giving back to our community by supporting our military, hometown heroes and local cause champions. Don't forget to encourage customers to donate $4 to support this program. Use the Cookies for a Cause one sheet to describe the program and the poster at your booth to promote. 

Cookie Cupboards

Download our Cookie Cupboard Locations here.

eBudde Tech Cupboard Pickups info here.

Contactless Cupboard Transaction Process here.

Additional cookies are available for pick up at any Cookie Cupboard.

  • All cupboards will be limiting the number of troops they serve at one time and will have special social distancing protocols in place for their cupboard pick-ups. 
  • Everyone coming to a cookie cupboard MUST wear a mask.
  • All cupboards including the Cookie Cabana at the Council office will be by appointment only. 
  • At all cupboards you must use the eBudde system or eBudde App to place your cupboard pre-order and appointment day and time on the “Transaction” tab. 
  • It is important to arrive at the cupboard at your scheduled appointment day and time to ensure the safety of our volunteers and staff. 
  • All cupboard transactions will be accepted through the eBudde app, so ensure whoever is picking up the cookies has access to the eBudde app while picking up the cookies.    
    • Please remember you can set-up Cookie Pick-Up Only access to eBudde for this purpose.
  • When you arrive at the cupboard at your appointed day and time, they cupboard will release your pending order in eBudde.  Once the cookie count has been verified, the person picking up the cookies will confirm the pick-up through the eBudde app on their own device. This confirmation will be your electronic signature, so no physical paperwork will be needed.
  • You must have the Troop’s “Cupboard Authorization Card” or eBudde credentials when picking up Girl Scout cookies.
    • Authorization cards are inside your troop packet. Be cautious about sharing your authorization card as this enables someone to charge Girl Scout cookies to your troop.
  • Most of our cupboards are run by volunteers. Thank them for their time and for making Girl Scout cookies accessible for your troop.
  • For outlying cupboards, please contact the cupboard manager in advance to place your troop order and confirm that your order is available.
  • Damaged packages/cases will be replaced with like variety only.
  • Cookies may not be returned or exchanged. 
  • Cookie cupboards will be open from January 28 - March 1, except Girl Scouts, Hornets' Nest Council Cookie Cabana will also be open during Council operating hours from March 2 - 28. Please check eBudde for cupboards specific hours of operations. End date for county cupboards subject to change.
  • Girl Scout S’mores and Toffee-Tastics are specialty cookies and are available in limited quantities. All starting orders are guaranteed and we plan to have a small amount of inventory in the cupboards (while supplies last).


First Cookie Payment
GSHNC does an initial ACH draft to troop bank accounts during the cookie season for troops to pay their cookie balance.  Troops retain their profits and pay only the “Amount You Owe Council” from the “Sales Report” tab on eBudde.
New troops should have submitted an ACH form to GSHNC when they opened up their troop bank account. If your troop has changed banks, bank accounts and/or troop leadership since the 2020 Cookie season, please submit a new ACH form by January 15 to:
Accounting, GSHNC
7007 Idlewild Road
Charlotte, NC 28212
Cookie Distribution

Cookie Distribution - Always Use a Receipt

Remember: Receipt books are used for both distributing Girl Scout cookies and collecting money! 

  • As soon as you pick up initial order cookies, please promptly distribute cookies to the girls.
  • Protect yourself! Fill out a money/cookie receipt for every box of cookies/money received. 
    • Receipt every box of cookies! Include varieties, how many of each, to whom, troop number, date, signature of adult accepting and signature of person giving cookies. 
    • Both parties should count the cookies together and sign the receipt. 
  • When receiving money, count all money before parent leaves premises. You sign in the “Received By” area. Have the parent sign in the “Received From” area. 
    • Give parent the yellow copy of the receipt. You retain the white copy of the receipt for your records. 
  • Keep copies of all receipts. 
  • Keep track of Girl Scout cookie inventory and money in eBudde.
  • Parents are responsible for all Girl Scout cookies and money they receive.
  • Parent must sign receipts, not the girl.