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It's cookie time! Now let's put all of your prepping to use. Follow these steps for a successful cookie season! 

Cookie Tech Portal

Introducing Cookie Tech Portal, a single sign on platform for all Little Brownie Baker’s volunteer online systems.

  • To access Little Brownie online systems, like VIP eTraining and eBudde, please follow the steps listed below to create a password for the Cookie Tech Portal.
  • The link you were emailed is unique to you and expires in 7 days.  If you missed the 7 day window, use the “Forgot Email” link on the Cookie Tech Portal login page. 
  • If you have already logged into VIP eTraining, you have completed your Cookie Tech Portal set-up, so you can skip this step. 
  • Attached are step by step instructions on setting up your password for the Cookie Tech Portal.
  • See here for information on troop VIP eTraining requirements.   

Use the Cookie Tech Portal to access:

  • eBudde - track all cookie inventory, sales, payments and reports, reserve cookie booths, manage pick-ups, place girl rewards orders and more.
  • VIP eTraining - complete Cookie Training through interactive videos and quizzes.
  • Digital Cookie - allow girls to create customized websites and send emails to people they know, asking them to buy cookies. Customers place online orders and can elect to have them shipped directly.
  • Cookie Locator - find Girl Scout Cookies for sale in your area.
Digital Cookie
Starting Order Calculator
Initial Order

Initial order is the first phase of the cookie program when girls submit pre-orders from the cookie order card and Digital Cookie.

  1. Cookie Order Cards and and pre-orders from Digtial Cookie must be submitted to the Troop Cookie Manager (TCM) by January 15th. Please ensure the math is correct. 
  2. Log into eBudde to input cookie preorders. 
  3. Enters girls' orders in the "Initial Order" tab 
  4. Ensure you have all girl delivery orders from Digital Cookie and press "Submit."
    • Only press submit once!
  5. Submit initial order rewards in the "Rewards" tab
    • If opting out of rewards, select the "Setting" tab.
      • All parents & girls must agree.
      • Only Cadette, Senior and Ambassador girls can opt out of rewards.
      • Earn an additional $.05 per package.
  6. Select delivery time and location in "Delivery" tab.
Cookie Pick-Up

Cookie Pick-Up is when all troops from all Service Units, except Anson and Montgomery, will pick up their initial order cookies from the following cookie pick-up locations on Janury 31 & February 1:

  • Friday, January 31 at the old Intimidators Stadium, 2888 Moose Rd., Kannapolis, NC 28083
  • Saturday, February 1 at Carowinds, 300 Carowinds Blvd., Charlotte, NC 28273

Remember: You choose the day, time and location via eBudde. Get your cookies earlier or at a more convenient time. 

  • Troops must bring a driver and a counter. We recommend bringing a person to “count.” The counter can walk next to the vehicle and verify the inventory count while the driver stays in the vehicle and advances the car through the lane. 
  • It is very important to have the correct size vehicle for the amount of cookies being picked up. If you need more than one vehicle, all vehicles must be present before picking up cookies. 
  • Be sure to arrive at your scheduled delivery time. If you are unable to keep your time and arrive at a time not designated to your troop, this could possibly cause delays at the delivery location. 
  • Girl Scout cookies cannot be returned or exchanged once they are picked up. You are financially responsible for all cookies signed out.
  • You must pick up only the number of cases on your initial order. Additional cases, if needed, can be picked up at a cookie cupboard beginning February 6.
  • Vehicles must be cleaned out and ready for cookies.

Cookies by the Carload

Car Type Cases
Compact 23
Hatchback 30
Mid-Size Sedan  35
SUV 60
Station Wagon 75
Mini Van (Seats In)  75
Pick Up Truck 100
Cargo Van (Seats In)  200

Please refer to your delivery confirmation to determine the number and/or size of vehicles needed. The amounts are figured with the vehicle empty, using all space except the driver’s seat. We recommend the use of heavy cardboard or plywood as a divider between the driver and the cookies when cases are stacked higher than the back of the driver’s seat. 

Cookie Booth

Cookie Booth Sign-Up & Management
There are 2 ways your troop can have a booth. 

  1. Sign up to have a booth at one of our Council or Service Unit sponsored locations.
  2. Use your contacts to set up your own booth and list in eBudde’s “Booth Scheduler.”

eBudde Booth Scheduler opens Saturday, January 11 at 9 am. Be sure to promptly request your booth(s) once the system is open.

Mall Booths
- Carolina Place
- Concord Mills
- Northlake Mall
- SouthPark Mall

Cookies for a Cause
Cookies for a Cause is Girl Scouts, Hornets' Nest council's donation program committed to giving back to our community by supporting our military, hometown heroes and local cause champions. Don't forget to encourage customers to donate $4 to support this program. Use the Cookies for a Cause one sheet to describe the program and the poster at your booth to promote. 

Super Star Booth Challenge
Secret Shoppers will visit cookie booths at random around looking for troops that have a “Super Star Booth.”  This promotion encourages girls to utilize the five skills from the Girl Scout Cookie Program while following proper booth etiquette.  Booths will be reviewed and will be selected based on the following criteria.

Super Star Booth troops will earn a “Super Star” cookie patch for each Girl Scout present and be entered to win one of the following prizes: a custom, reusable troop goal poster, a custom troop banner or cookie cut-out signs. The booth may also be featured in our social media.

Cookie Cupboards

Additional cookies are available for pick up at any Cookie Cupboard.

  • You must have the Troop’s “Cupboard Authorization Card” or eBudde credentials when picking up Girl Scout cookies.
    • Authorization cards are inside your troop packet. Be cautious about sharing your authorization card as this enables someone to charge Girl Scout cookies to your troop.
  • Most of our cupboards are run by volunteers. Thank them for their time and for making Girl Scout cookies accessible for your troop.
  • For outlying cupboards, please contact the cupboard manager in advance to place your troop order and confirm that your order is available.
  • At some cupboards you can use the eBudde system to place your cupboard pre-order on the “Transaction” tab.
  • Damaged packages/cases will be replaced with like variety only.
  • Cookies may not be returned or exchanged. 
  • Cookie cupboards will be open until March 1, except Girl Scouts, Hornets' Nest Council Cookie Cabana will be open during Council operating hours from March 2 - 6. Pending Orders placed in eBudde for the Cabana by Friday, March 6 at 12 p.m. may also be fulfilled through March 8. 
  • Girl Scout S’mores and Toffee-Tastics are specialty cookies and are available in limited quantities. All initial orders are guaranteed and we plan to have a small amount of inventory in the cupboards (while supplies last).


First Cookie Payment
GSHNC does an initial ACH draft to troop bank accounts during the cookie season for troops to pay their cookie balance.  Troops retain their profits and pay only the “Amount You Owe Council” from the “Sales Report” tab on eBudde.

New troops should have submitted an ACH form to GSHNC when they opened up their troop bank account.  If your troop has changed banks, bank accounts and/or troop leadership since the 2019 Cookie season, please submit a new ACH form by January 15 to:

Accounting, GSHNC
7007 Idlewild Road 
Charlotte, NC 28212

Cookie Distribution

Cookie Distribution - Always Use a Receipt

Remember: Receipt books are used for both distributing Girl Scout cookies and collecting money! 

  • As soon as you pick up initial order cookies, please promptly distribute cookies to the girls.
  • Protect yourself! Fill out a money/cookie receipt for every box of cookies/money received. 
    • Receipt every box of cookies! Include varieties, how many of each, to whom, troop number, date, signature of adult accepting and signature of person giving cookies. 
    • Both parties should count the cookies together and sign the receipt. 
  • When receiving money, count all money before parent leaves premises. You sign in the “Received By” area. Have the parent sign in the “Received From” area. 
    • Give parent the yellow copy of the receipt. You retain the white copy of the receipt for your records. 
  • Keep copies of all receipts. 
  • Keep track of Girl Scout cookie inventory and money in eBudde.
  • Parents are responsible for all Girl Scout cookies and money they receive.
  • Parent must sign receipts, not the girl.