
Welcome to the official website of Girl Scouts, Hornets’ Nest Council (GSHNC). This website is owned and operated by Girl Scouts, Hornets’ Nest Council, a 501(c)(3) non-profit organization headquartered in Charlotte, NC.
Our Commitment to Privacy
Girl Scouts, Hornets’ Nest Council is committed to protecting the privacy of our visitors. This privacy policy discloses how we collect, protect and use information you provide online, as well as how we protect children's privacy. By using pages on our site, you are accepting the practices described in this Privacy Policy. If our policy changes, we will let you know by posting changes here. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected.
Information We Collect
Girl Scouts, Hornets’ Nest Council uses its best efforts to respect and protect the privacy and personal information of our online visitors. We do not collect personally identifiable information from individuals, unless they provide it voluntarily and knowingly. This means we do not require you to register or provide information to view our site. To process online transactions, we do collect identifiable data including names, addresses, zip/postal codes, email addresses, etc. when voluntarily submitted by a customer. This information is used solely by GSHNC in the internal operations of our site. We do not sell information to third parties and will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share; (ii) sharing the information is necessary to process a credit card transaction, or (iii) we are required to share by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Children's Policy
COPPA (Children's Online Privacy Protection Act) was established to promote safe internet usage by children. The Girl Scouts, Hornets’ Nest Council website uses its best efforts to comply with the COPPA guidelines on data collection, particularly from children. We encourage you to read more about COPPA.
Use of Cookies
Visitors should be aware that non-personal information and data may be automatically collected by GSHNC’s site through the use of “cookies.” "Cookies" are small data files placed on your computer by our site, used by your browser. Cookies enable us to track features and content you like best to provide online shopping or donations. Cookies may be used to store information about the parts of our site you visit to help you navigate our site more easily. Most browsers are initially set to accept cookies. If you wish, you can set your browser to refuse cookies and will be able to use most areas of our website.
Credit Card Safety
Protecting the safety of your credit card information is important, so we use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the industry standard in internet encryption technology, which is a highly sophisticated method of scrambling data as it travels from your computer to our website servers. Your credit card number is encrypted when you place an order and when a transfer is made to participating merchants. GSHNC limits access to personal information to employees with a specific need for this information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. If you are under 18, you need parent/guardian permission to use a credit card to make purchases online.
Links to other Websites and Services
This site may be linked to other sites and services that are not maintained by GSHNC. These websites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked websites and provide links solely for the convenience of our visitors.
Internal Security
The safety and security of your online experience is of utmost concern. We ensure appropriate physical, electronic, and managerial procedures are in place to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.
OUR SECURITY SAFEGUARDS
We retain your Personal Data for only as long as necessary to achieve the purposes described in this Privacy Notice or any other notice provided at the time of collection, taking into account the applicable statute of limitations and records retention requirements under applicable law. We may retain your Personal Data for longer in case of a complaint or in reasonable anticipation of litigation.
U.S. State-Specific Data Privacy Information (General)
GSUSA and other nonprofit organizations are exempt from the data privacy laws of most U.S. states. Residents of Colorado, Delaware, and New Jersey, currently have the following rights with respect to Personal Data collected from you when you visit our Sites:
You have the right to be free from unlawful discrimination for exercising your rights under applicable state law.
In addition to the rights described above, Delaware residents have the Right to Obtain a list of the categories of third parties to which we have disclosed your Personal Data.
While we are not currently subject to the data protection laws that provide rights to residents of other U.S. states, we continue to monitor the privacy law landscape and, when necessary, will update our practices and this Notice to remain in compliance with applicable laws.
Exercising Your Rights
To exercise the rights described above, please contact us via our Girl Scouts Privacy Portal or by email to Girl Scouts of the USA at info@girlscouts.org.
Only you or an adult you designate to act on your behalf (where permitted by law) may make a request related to your Personal Data. A request to exercise any of these rights must identify the right you want to exercise and describe the information to which your request relates in sufficient detail to allow us to understand, evaluate, and respond to your request.
Verification
If you make any request related to your Personal Data, we must verify your identity (and, where applicable, the identity of your designated agent) before we can address your request. In particular, before granting a request to correct, delete, or obtain a copy of your Personal Data, we require you to verify your request and identity by providing your full name, email address, postal address, and phone number. We will send you an email with a link directing you to a web page to provide your information.
If you choose to use a designated agent, they must provide (i) their full name, email address, and phone number, (ii) proof of their identity and address (e.g., a copy of their driver's license, passport, or other government identification), and (iii) proof of authorization to act on your behalf (e.g., power of attorney, or a notarized letter authorizing them to submit a request on your behalf, signed by you and including your name and address and the name, address, and phone number of your designated agent) when they submit a request on your behalf. If your designated agent cannot provide proof of authorization, please contact us as described below. You will receive an email notifying you that a request was submitted on your behalf. The email will indicate the type of request (correction, deletion, or digital copy) and the email address of the person submitting on your behalf.
We will verify your identity (and the identity of your designated agent) by comparing the information you provide with information we have in our records, where applicable. In certain cases, we may need to ask for more information. Any Personal Data we collect from you in connection with your request to verify your identity (or establish the authority of your designated agent) will be used solely to verify your identity (or authorization). We may not be able to respond to your request or provide you with the information you requested if we cannot verify your identity (or establish the authority of your designated agent). This verification process is solely for your protection and is not intended to delay or avoid responding to your request.
Appeal
You may also have the right to appeal a decision we make regarding requests to exercise these rights. To appeal a decision, please follow the instructions provided in our communication regarding the status of your request.
How to Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Girl Scouts, Hornets' Nest Council
7007 Idlewild Road
Charlotte, North Carolina 28212
Phone: 704.731.6500